GLS PaketShop, Schutterwald. GLS Depot & Paketshop

Goetz Huber - 2023-01-20

Unfortunately, the problems and bad experiences are repeated! :-( :-( :-( the delivery was announced on 01/17/23, I gave a parking permit to save the driver time. Follow-up was possible via tracking, the vehicle disappeared two stations before delivery and did not turn into my street. The status jumped to 'delivered' shortly afterwards. I complained about this and emailed it to the GLS service on the same day. Since there was no answer, I phoned the problem the next day after a long wait in the queue. Again no reaction. After three days, the first inquiries as to whether only part of the goods had arrived - the question was superfluous because I described the situation and the car was not with me. Ultimately, I had to report the loss to the supplier and hope for a replacement, conclusion - useless waiting, a lot of effort, no real support from GLS. In the future, if possible, I will ask for other logisticians when ordering

Kennst Waynekennstalle - 2023-03-10

I think it sucks how you, as a customer, who drive to the branch (GLS Schutterwald) to drop off packages are treated there. Especially from the employee who sits immediately to the left at the entrance (corpulent woman with badly colored hair). If you gossip about customers who ensure that they have a job there, in an inappropriate choice of words and the window is still tilted and the person notices, it should perhaps be checked internally whether the people are suitable for customer traffic. I will happily pay 3 euros more to stop supporting this company because there is no need to be offended by ladies who seem out of place. !!!

U. B - 2022-10-07

I can only agree with the other reviews, apparently I had 3 attempts to deliver today, my cell phone was sent back. I've been waiting for it all day at home, really weird. Unfortunately I have this problem Whenever a package comes from Gls, it can no longer be a coincidence 👌🏾

A “lil Beethoven” B - 2023-02-20

So far, all shipments have arrived quickly and safely at their destination. I am very satisfied with GLS. I can only recommend GLS Business Parcel 👍🏻

Murhaf Alkhalili - 2023-01-01

Unfortunately, the package was not delivered, and I have not received a response for three weeks